Information Systems and Telecom (IST) Intern

Port Moresby, NCD, Papua New Guinea

Job Reference 1190345

Location Port Moresby, NCD, Papua New Guinea

Industry Oil & Gas - LNG

Function IT & Telecoms

Job Type Contract

Date Added June 15, 2023

Job Title:  Information Systems and Telecom (IST) Intern

Our client, a major oil and gas operator in Papua New Guinea, is looking for an Information Systems and Telecom (IST) Intern to join their team in their Port Moresby office.

Job Dimension
  • Provide assistance and first/second levels support to users for Windows environment in POM and remote sites including network printers, ToIP phones, video-conferencing system… 
  • Provide first level support for Office software, Business applications and various enterprise applications
  • Proximity user support
    • Diagnostic and troubleshooting on user’s workstation
    • Assistance to users for managing data
    • Assistance to users for using common office software (MS Office software, Adobe software, printing, etc.)
    • Assistance to users for using the Corporate ToIP telephony
    • Assistance to users for using the Corporate Visio-Conference
    • Assistance for the specification of any IST service request to HQ support (to capture MAC address, switch port number, IP address, equipment model, etc.) 
  • IT hardware/equipment handling  
    • Physical installation and connection of IT equipment and Telecom
    • Ensure the installation of the ToIP corporate phones following the proper company process
    • Review of printer toners and maintenance kit 
    • Informing PRL15 site management, IST team about any warning, alert, error that my appear on any equipment 
    • Local assistance and attendance during intervention of company HQ (in remote)
  • Cabling management 
    • Assistance on network cabling and patching in the IT technical room
Context and environment
Location: Port Moresby and AES

  • Ensure good quality Information Systems support to users, make sure that the affiliate users IST needs are met 
  • Ensure the effectiveness, availability, and reliable business application to all users in the organization.
  • Customer service oriented, good written, verbal communications skills, ability to multi-task, work well with others.
Required Qualifications / Experience 
  • Languages: Good knowledge of English spoken & written
  • Network & ToIP: good knowledge and experience of IP routing, switching and ToIP
  • Microsoft Windows: good knowledge and experience of Windows OS environment and troubleshooting
  • Customer service oriented, good written and verbal communications skills, work well with others.
Applications close Monday19th June 2023. Please note that only shortlisted candidates will be contacted. If you don't hear from us after two weeks of the closing date, please consider your application unsuccessful for this role. We will however, keep your profile within our database for future reference.

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