Front of House Team Member

Vacancy ID

BBBH1067450

Location

Perth CBD, Western Australia, Australia

Job Type

Contract

Job description

Airswift are currently recruiting for individuals with proven experience as a Corporate Receptionist, for a 6 month contract position. We work with some of the leading mining and resources businesses here in WA, however a background in this sector is not essential.

Details:

  • A Competitive Salary
  • Exceptional Team
  • Global career opportunities

Purpose

Manage front of house services consisting of reception & switchboard on a rotational basis, maintaining strong focus on customer service, security access for visitors and facilities management services.

Responsibilities
Reception

  • Perform customer service / hospitality duties
  • Security access card administration
  • Ensure all internal and external communication is actioned effectively and professionally
  • Ensure Woodside security measures are upheld when external visitors are permitted on premises


Switchboard

  • Switchboard operation
  • Administration and upkeep of database (Directory Manager) and Corporate FM distribution list
  • Management of Company Information email inbox
  • Corporate FM corporate credit card administration and invoice processing as required
  • Corporate FM service entries and purchase requisitions as required


General

  • Provide general administration support to the Corporate FM team
  • Use Facilities Management System (FMS) to administer relevant duties
  • Use Visitor Management System (VMS) to administer relevant duties
  • Administration of car park, motorcycle and locker allocation
  • Participate in emergency exercises
  • Perform training for Corporate FM team members and Indigenous business administration trainees
  • Provide emergency cover for FMS helpdesk administrator


Skills & Experience:

  • Significant reception/administration experience in a customer facing role
  • Strong customer service approach with a demonstrated ability to deal with difficult situations, where professionalism needs to be upheld to maintain Company brand whilst meeting priorities
  • Competent in reception/visitor management and ability to perform switchboard duties
  • Able to use systems to manage information which may be sensitive
  • Familiar with requirements for emergency response
  • Competent in using databases with preference given to candidates with Facilities Management System experience
  • Ideally acted as a role model for excellence in Front of House duties

About Us:

Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to our clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients. With over 800 employees and 6,000 contractors operating in over 50 countries, our geographical reach and pool of talent available is unmatched in the industry and the level of experience, exposure and expertise that the organization has is unparalleled

Where to from here:

Please apply directly through this advert, we will commence the Shortlisting Procedure Immediately. For a confidential discussion on this role please call Chris Mitchell our Associate Recruitment Consultant on (08) 6318 1180. All Applications will be treated in the strictest confidence.