QC Scheduling Supervisor

Lafayette, Indiana, United States

Job Reference 1192500

Location Lafayette, Indiana, United States

Industry Process - Pharmaceuticals

Function Quality

Job Type Contract

Date Added August 7, 2023

Airswift is recruiting for a QC Scheduling Supervisor to join our team to support our pharmaceutical manufacturing client on their site in Lafayette, IN. 

QC Scheduling Supervisor creates and maintains schedules for the timely and efficient analysis of all samples coming into the Quality Control Laboratory.  The individual works with the various manufacturing areas and laboratory supervision regarding scheduling the prioritization of testing.  The QC Scheduling Supervisor works with the appropriate Quality Control personnel to coordinate sample analysis and provides laboratory management with periodic reports of lab capacity utilization and projections for utilization based upon various workload scenarios. The QC Scheduling Supervisor is accountable for ensuring high quality services are delivered to the customers on time and on budget.  In order to achieve this result, the incumbent must be able to cooperate with both internal/external customers and business partners both within their department and across the site.     

  1. Operational / Business - Daily, 70% of the job
    • Understand site priorities to better manage the business of the site
    • Responsible for scheduling testing within the QC department
    • Responsible for workload projection and ensuring QC supervision schedules appropriate staffing
    • Responsible for issue resolution and will serve as lead investigators, change owners, and procedure subject matter expert
    • Manage all areas of an assigned process to ensure the business meets timelines
    • Be an advocate and champion for change initiatives which can improve current procedures, method, processes, etc.  Identify, lead, investigate, and implement changes as necessary.
  2. Customer - weekly, 20% of the job???????
    • Working effectively with customers to ensure that their needs are being met.
    • To proactively seek feedback from internal and external customers regarding the quality and timeliness of services.
    • Act upon feedback for improvement.
  3. ???????People - Daily, 10% of the job???????
    • Help establish departmental goals and expectations of direct reports
    • Effectively communicates direction, objectives, and results as needed to the department, Tippe plant site, and Evonik
    • The creation of a challenging, open and honest work environment that fosters the continued development of the staff.
    • Communicates effectively with respect to verbal, written, and listening skills
    • Work with supervision to assign resources as needed within department to ensure events such as overtime, vacation, and medical leaves are covered without impact to the business needs.
Each individual is responsible to meet fundamental cGMP requirements relating to their conduct and work practices to ensure the quality of the products manufactured at Evonik Tippecanoe Laboratories. 
This includes but is not limited to the following:
  • Adherence to all written instructions.
  • Timely reporting of all deviations to supervision.
  • Training on each activity is completed and current and that each employee understands their assigned duties.
  • Strict documentation practices are followed to ensure that all steps of the operation are appropriately documented.
  • Ensure to maintain the work area in a state of cleanliness and sanitation through good housekeeping practices and applying good personal health practices.
  • Ensure the security and safety of the product through the reporting of any potential risk to supervision immediately.
  • Ensure the safety of the personnel and product by wearing proper PPE (Personal Protective Equipment) according to the operation being executed.
  • Each individual should report any action that they believe could impact the SISPQ of any product immediately to supervision.

Environmental, Safety, Health, & Security (ESHS)
  • Adhere to ESHS programs, rules, & procedures.
  • Assume personal accountability for individual behaviors related to ESHS activities.
  • Have the appropriate knowledge and tools prior to performing a task.
  • Complete all required ESHS training and remain current with applicable learning plans at all times.
  • Report all injuries to Employee Health Services or Security and supervision within the same shift of the incident occurring.
  • Inform direct supervision of any ESHS hazards or concerns in the workplace.
  • Provide feedback and coaching to coworkers on both safe and unsafe behaviors and conditions.
  • Actively participate in the ESHS management system as directed by supervision.
  • Two year technical degree or greater or five years of scheduling leadership experience
  • Bachelor’s degree in required field (preferred)
  • Demonstrate excellent communication and conflict resolution skills
  • Knowledge of GMP operations
  • Must be computer literate and have experience in MS Word, Excel, SAP (preferred)
  • Ability to focus on continuous improvement and results deployment initiatives
  • Accurate and proficient analytical skills
  • Strong creative problem-solving skills
  • Ability to work in heavily regulated environment
Contacts (internal and external) this position is required to establish and maintain:
  • Work and communicate broadly at a site level.  Ensure good communications to all parts of the organization to ensure customer needs (internally and externally) are being met.  Internal customers include, but are not limited to: Production, Quality Assurance, Innovation Management, Site Services, Supply Chain, and the internal QC organization.
What types of decisions are referred to other levels (how work flows to and from the position)? 
  • This position is responsible for contributing to key decisions with respect to the Quality Control group, and works with QC Management in the formulation of future strategic advances and daily improvements efforts.
 This position does not have responsibility of direct reports, though must provide day-to-day scheduling support for analyst workload.

Benefits of joining Airswift:
Long term contract opportunity with health insurance dental and vision plan offerings, 401k with company match, employer paid benefits of long term disability and life insurance, additional optional insurance offerings, paid time off, and more. 

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