Required Qualifications:
- Legally authorized to work in the United States
- 5 years’ experience with Windows/Unix operating systems – Windows 2012/2016/2019/2022 with direct experience in diagnostics, troubleshooting, and problem solving for hardware, software, and OS.
- Knowledge of Microsoft SCCM (System Center Configuration Manager)
- Understanding of Active Directory, Group Policy and DFS
- Understand and able to utilize scripting technologies such as PowerShell, Python, Bash/Korn, and any other scripting languages.
- Experience with AWS/Azure/VMware Cloud platforms.
- Experience with monitoring tools and requirements for servers.
- Basic knowledge of network theory, design, and architecture
- Familiarity of one automation tools such as Ansible, Chef, VMware Aria, Runbooks, ServiceNow, etc.
- Good interpersonal and communication skills
- High School Diploma/GED
Responsibilities:
- Installing, configuring, and maintaining the operating system and hardware on Windows-based servers.
- Maintaining and sustaining highly automated server OS patching processes.
- Participating in following the Sun support for global infrastructure servers.
- Developing and promoting standard operating procedures.
- Conduct audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
- Being available to perform tasks outside normal business hours and on weekends as well as being on call for at least one week every other month.
- Understanding of Active Directory, Centrify, OKTA, or authentication technologies.
- Maintain patch compliance requirements of Phillips 66 internal change management system.
- Setup, configuration, and problem diagnostics of server hardware including RAID mirrored disks, and SAN/NetApp.
- Conduct audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
- Being available to perform tasks outside regular business hours and on weekends as well as participation in a 24x7 on-call rotation
Preferred Qualifications:
- Bachelor's degree in Computer Science, MIS or other IT/IS related major
- Ability to work effectively across time zones and geography
- Understanding of WAN, TCP/IP, DNS, WINS
- Knowledge of remote support concepts and tools
- Operations experience
- Self-starter
- Must be able to lift 50lbs
