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I can't select my city, country or location on my profile - how can I fix this?

If you can't enter your location on your profile, this could be a cache issue.

Before going to the next step, try completing the form again in the following order:

  1. Select your Country Code from the drop down;

  2. Input your Phone number;

  3. Type the first 3 letters of your Country (e.g. "Uni" for "United States") and select your country when it appears in the screen;

  4. Type the first 3 letters of your State/County (e.g. "Tex" for "Texas") in the optional field and select your State/County when it appears in the screen;


If your country does not have a State/County, skip this step. 

 

5.  Type the first 3 letters of your City (e.g. "Hou" for "Houston") and select your City when it appears in the screen.

 

Airswift - profile builder

If the issue persists:

  1. Open https://app.airswift.com/ in a different browser (we recommend either Google Chrome or Edge);

  2. Accept all site cookies;

  3. Log into Airswift Digital;

  4. Go to your Profile and repeat the steps to add your location.

Airswift - Welcome Back Screen

If you're still having issues after following these instructions, contact us at digitalsupport@airswift.com for further support.

  • Make sure to describe the location values you are trying to enter, and the steps you followed.

  • If possible, send us a screenshot of the error you're getting.