Branch Manager

Port Moresby, Papua New Guinea

Job Reference 1235324

Location Port Moresby, Papua New Guinea

Industry IT - Digital Transformation

Function IT & Telecoms

Job Type Permanent

Date Added November 27, 2023

Our client, who is one of the IT solutions and suppliers in Papua New Guinea, is looking for a Branch Manager is to join their team on Permanent basis. The Branch Manager is responsible for sales budget in Printers, Copiers, computers, and other equipment and manage its sales personnel to close office equipment sales. Also responsible for effective sales control of the business machines personnel, responsible for the achievement of sales and the management function for the equipment division, liaising with sales personnel on products, training, and sales for all the product groups under incumbent’s control.

  1. Administration
  • Provide timely factual reports to general manager as and when required (periodical meetings).
  • Maintain client management database (report design, modifications as and when required).
  • Provide assistance to the General Manager on any aspects of the business as and when required.
  • Monitor and replenish branch stock to minimum levels and advise H/O logistics and divisional managers on stock levels.
  • Supervise placement of orders on suppliers and subsequent follow up.
  • Maintaining the control of stock levels and timely delivery of orders to customers.
  1. Operations
  • Monitor profit levels for Lae business sales and reported to H/O.
  • Assist with pricing, sourcing all stock takes (New).
  • Confidently present industry and convey understanding and professionalism to prospective customers.
  • Conduct sales meetings to review products margins and customer performance.
  • Supervise contact with the top 200 clients of the company and visit key clients.
Ensure end of month close off of invoicing and information for Finance Controller.
  1. Sales Revenue
  • Establish & monitor specific targets for general sales activities, new business & cross-sell opportunities.
  • Control and monitor procedure and sales methods e.g., general sales process, design & implementation of focused sales campaigns, pricing/discounting, credit reviews etc.
  • Manage sales & administration costs to meet budget.
  • Assist in credit recovery in liaison with accounts department as required.
  • Monitor costs and margins to ensure G/P targets are met.
  1. Stakeholder Relationships
  • Maintain necessary contact with major key customers and industry associations to achieve the objectives of the sales division at Lae.
  • Develop new business opportunities and attend to key accounts personally to ensure product and distribution arrangements meet client requirements.
  • Liaise with general manager regarding customer’s requirements, status of workflow, market pricing trends and capacity to meet commitments.
  1. Employee Support
  • Create and maintain a harmonious, effective, and productive team environment.
  • Supervise, coach & mentor team members as required to achieve budgets and promote personal development.
  • Ensure all performance reviews are conducted in accordance with company policy and in the required timeframe. 
  • Ensure all issues identified in the performance reviews are actioned in a timely and effective manner.
  • Ensure appropriate Learning & Development plans are in place for all staff.
  • Ensure regular meetings/communications with team members are conducted to facilitate communication of issues, performance measures and work process changes.
  • Manage team administration e.g., expenses, holidays etc.
  1. Marketing plan
  • Report on market and product trends, changes in competitive activities etc.
  • Participate in developing marketing plans for the business and recommend modifications to marketing strategies in light of local market trends.
  • Advise on the development of new product, solutions & services.
  1. Reporting
  • Establish weekly / monthly reporting requirements in line with RT.
  • Ensure accurate forecasting in sales and stock requirements is developed and maintained. 
  • Monitor and report on variances.
  • Work collaboratively with the finance team to establish appropriate reporting for RT, Lae.
  1. Quality Control
  • Improving and implementing new working procedures to ensure quality of work is maintained in the most effective and efficient manner.
  • Actively assume the role of Quality ‘champion’ to ensure adherence to work processes & procedures and standards in areas of responsibility.
  1. Audit Compliance
  • Liaise with General Manager RT on audit requirements.
  • Ensure audit compliance initiatives and adherence to company policy and procedure related to RT Operations.
  • Ensure all business activities comply with company policies & procedures, relevant Acts, legal demands and OHS standards.
  1. Policies & Procedures
  • Ensure existing policies and procedures are complied with to achieve business specific outcomes.
  • Assist review sales policies and procedures based on specific business needs.
  • Monitor best in class operations support practices, and benchmark current company policies & procedures regularly with regional and international best practice.
  1. Health & Safety
  • Effectively promoted health and safety programs targeting zero harm work-related injuries and illnesses within the department.
  • Maintain a culture of safety awareness underpinned by an understanding of the principles of duty of care.

Experience, Skills & Qualifications                                                                                                                                                                                                                                                                  
  • Qualifications in Marketing, Business/Commerce
  • 5+ years’ experience in a management role with marketing and people management skills
  • In a senior Management role – managing medium to large sales and service organizations.
  • In managing a diverse operations service function
  • Understanding of strategic planning models
  • Experience of participating in management teams in designing major change initiatives
  • Understanding of cultural diversity and project delivery through a multicultural team
  • Strong analytical skill and accurate business judgement
  • To use strategic intuition to identify value creation business opportunities.
  • Strong presentation, communication, and negotiation ability
  • Ability to communicate strategic intent and project the need for strong team working.
  • Ability to select and implement appropriate strategies and leverage intellectual capital and technical systems to optimize the operational support Department.
  • Demonstrated analytical, strategic, and conceptual thinking skills with the ability to research and analyze complex information, identify risks and opportunities and plan and develop mitigation strategies to drive operational support performance.
  • Strong level of organization with an exact attention to detail

If this sounds like you, register below and APPLY NOW!

Due to large volume of applications received, we will contact ONLY the shortlisted candidate. If you do not hear from us after two weeks of the closing date, please consider your application has not made into shortlist. However, we will keep your CV for future reference.

Application closes on the 5th December 2023

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