IST Intern

Port Moresby, NCD, Papua New Guinea

Job Reference 1236086

Location Port Moresby, NCD, Papua New Guinea

Industry Oil & Gas - LNG

Function IT & Telecoms

Job Type Contract

Date Added December 13, 2023

Division: COS/IST
Position in the Organization Chart: Report to the Head of IT Operations and Projects

Job Dimension
  • Provide assistance and first/second levels support to users for Windows environment in POM and remote sites including network printers, ToIP phones, video-conferencing system…
  • Provide first level support for Office software, Business applications and various enterprise applications
HSE and Personnal Statement – At all times the Job Holder will:
  • Demonstrates personal commitment to the HSE Policy
  • Ensures compliance with all relevant Statutory and Company HSE standards.
  • Actively participates in Company safety awareness and initiative schemes.
  • Adapts to changes in work practices and job activities.
  • Acts in the best interest of the Company always.
  • Adheres to the values and principles of the Company Code of Conduct at all times
Activities
Proximity user support
  • Diagnostic and troubleshooting on user’s workstation
  • Assistance to users for managing data
  • Assistance to users for using common office software (MS Office software, Adobe software, printing, etc.)
  • Assistance to users for using the Corporate ToIP telephony
  • Assistance to users for using the Corporate Visio-Conference
  • Assistance for the specification of any IST service request to the company support (to capture MAC address, switch port number, IP address, equipment model, etc.)
 IT hardware/equipment handling
  • Physical installation and connection of IT equipment and Telecom
  • Ensure the installation of the ToIP corporate phones following the proper company
  • Review of printer toners and maintenance kit
  • Informing PRL15 site management, IST team about any warning, alert, error that my appear on any equipment
  • Local assistance and attendance during intervention of the company (in remote)
Cabling activities support
  • Assistance on network cabling and patching in the IT technical room Video conference activities
  • Assistance on usage of video conference system Events support
  • Assist IST to organize events, install TEAMS and public address system
 Context and environment
  • Location: Port Moresby and AES with some mission in Herd Base
Accountabilities
  • Ensure good quality Information Systems support to users, make sure that the affiliate users IST needs are met
  • Ensure the effectiveness, availability, and reliable business application to all users in the organization.
  • Customer service oriented, good written, verbal communications skills, ability to multi-task, work well with others.
Required Qualifications / Experience
  • Languages: Good knowledge of English spoken & written
  • Network, ToIP, CCTV, Access control: some knowledge and experience of IP routing, switching and ToIP, install cameras, badge readers….
  • Microsoft Windows: good knowledge and experience of Windows OS environment and troubleshooting
  • Office 365 knowledge: Excel, PowerPoint, Word…
  • Customer service oriented, good written and verbal communications skills, work well with others.
If this sounds like you, register and APPLY NOW!

Applications close on Wednesday 20th December 2023 and only shortlisted candidates will be contacted. If you don't hear from us after two weeks of the closing date, please consider your application unsuccessful for this role. We will, however, keep your profile on our database for future reference.
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