Jenny Amalfi

Global Head of Customer Experience

    Jenny7 - Edited

    Jenny Amalfi

    Global Head of Customer Experience

    Joined:
    2009
     
    Connect on:
    Connect with Jenny on LinkedIn

    Jenny has been with Airswift since 2009. She delivered the business’ first Recruitment Process Outsourcing (RPO) project and advanced to director of sales and recruitment, managing new business across North America. During this time, Jenny identified her passion of developing teams. In 2013, Jenny started the Learning & Development Department and founded the Airswift Academy, an accelerated training program for sales and recruitment. Jenny evolved as a strategic partner to the executive team by working with the board to develop strategic priorities and annual goals. Jenny has also consulted with clients on their leadership and business strategy needs and is a certified Scaling Up Coach. Jenny currently serves as the head of customer experience, working with the Transformation Team to deliver tech enabled + human workforce solutions. 

    What makes Airswift different?

    The people!  We are a group of innovators who don’t take no for an answer. The energy is infectious, and I learn something new every day.

    Why are you passionate about what you do? 

    I believe in constant improvement. If we’re not learning, we become stagnant. Transformation is the future and I am grateful to be a part of developing the future of Airswift.

    Which Airswift value(s) do you believe are particularly important and why? 

    It’s all about growth.  Growth in ourselves, our offerings, our service, and our technology all to better serve our people and customers.