Managing mental health at work: Tips for employees and managers

Career Advice
Diyaa Mani

By Diyaa Mani
October 10, 2024

Updated
October 10, 2024

0 min read

Mental health and wellness at work are essential to maintaining a healthy work-life balance. Statistics reveal that nearly one in four employees experience a mental health issue at some point during their careers. 

This highlights a need to focus on managing mental health at work.

A positive work environment enhances mental well-being, improving productivity, job satisfaction, and personal fulfilment. Managers must foster such an environment, which is vital for employee retention. At the same time, individuals must also prioritise their mental health regardless of their policy-making responsibilities.

Both employers and employees must create a supportive environment. This environment should promote mental health and address workplace stress.


Understanding mental health

 A visual representation promoting mental health awareness month, featuring supportive messages and symbols of mental well-being.Source: Evrymmnt via canva.com

Mental health refers to your emotional, psychological, and social well-being. It plays a crucial role in handling stress, relating to others, and making choices in your daily life. 

A healthy mental state enables you to reach your full potential, work productively, and contribute positively to your community.

The prevalence of mental illnesses among employees is alarming. Studies show that 1 in 4 workers silently struggles with mental health challenges, often without seeking help or support.

Also, 60% of working professionals have at least mild anxiety symptoms—meanwhile, 56% report mild symptoms of depression.  

Silhouette of a person's head with crumpled paper balls scattered aroundSource: tadamichi via canva.com


The role of work in mental health

Your workplace affects your mental health. It helps create a sense of belonging, purpose, and achievement in your daily life. 

You can create a healthy balance by considering working arrangements, employer support, and workplace culture.

Working arrangements

One important aspect is having suitable working arrangements

These include having:
  • Flexible hours
  • The option to work remotely
  • Clear communication between you and your employer

Long hours and a demanding work schedule can take their toll on your mental health. It's crucial to find a balance between your professional and personal commitments.

Striking this balance allows you time to relax, regenerate and focus on your hobbies and relationships outside work.

Additionally, your daily commute to work can also affect your mental health. 

A long and stressful journey can greatly affect your well-being. In contrast, a short and easy commute can help lower stress. Consider walking or cycling to work for a more relaxing and healthier alternative.

Choosing arrangements that suit your lifestyle helps manage stress and reduce burnout.

Employer support

As an employee, it's essential to understand the role your employer plays in your mental health. They take responsibility for providing a safe and inclusive environment that recognises and addresses your needs. 

Communicating with your employer about your concerns is crucial, as open and honest communication can lead to practical solutions.

It is crucial to work with a balanced workload. Overloading yourself with tasks or having too little to do can result in mental strain. 

Ensure you have a manageable workload, and don't be afraid to speak up if you are overwhelmed. Regular breaks and setting realistic expectations can also help improve your mental well-being.

Workplace culture

Your workplace culture also plays a significant role in your mental health. 

Having supportive coworkers can improve your mental health. Recognition for your hard work also helps. Additionally, being part of a friendly environment makes a huge difference. 

Encourage an open and inclusive culture where everyone feels safe to share their thoughts and concerns.

It is essential to choose a workplace that matches your values, goals, and passions. This helps create a more fulfilling work experience. 

Reflect on your professional preferences and explore industry opportunities that resonate with your interests. Doing so will increase your likelihood of feeling content and motivated at work.

Wooden figure with two sticky notes on its head, one with a sad face and one with a happy face, against a blue background with other blurry wooden figures.Source: atlasstudio via canva.com


Recognising signs of mental health struggles

Uncharacteristic behaviour

Changes in behaviour can often be the first indicators of mental health struggles. For instance, those who were once punctual and reliable start arriving late or leaving early without explanation.

Irritability can also surface, with individuals reacting more strongly to stressors that previously wouldn’t have bothered them. These unusual behaviours can signal problems that need attention. They often show a person's internal struggle with mental health.

Low engagement

Another clear sign of mental health challenges is a noticeable decrease in motivation and engagement levels among team members. For instance, people who once thrived in collaborative environments become withdrawn and disinterested.

They may stop participating in discussions or fail to contribute ideas, contrasting their previous enthusiasm. This lack of engagement can come from feeling hopeless or overwhelmed. These feelings are common signs of mental health issues.

Productivity declines

A drop in productivity is often a significant red flag indicating potential mental health concerns. Employees who previously met their deadlines struggle to complete tasks or make decisions.

They may appear distracted or lethargic, unable to focus on their work. This decline affects their performance and can impact team dynamics and overall morale, as others may need to pick up the slack.

Physical symptoms

Changes in sleeping or eating habits are also potential indicators of stress or anxiety. For example, colleagues who used to maintain regular routines suddenly start skipping meals or frequently complain about insomnia.

Conversely, some may overeat as a coping mechanism for emotional distress. These physical symptoms can be manifestations of deeper mental health issues that require attention and support.

Social withdrawal

Social withdrawal is another critical sign to watch for. Colleagues who once enjoyed social interactions may begin isolating themselves from group activities or avoiding conversations altogether. I recall when a vibrant team member stopped joining us for lunch and began spending breaks alone.

This withdrawal can show feelings of loneliness or self-hatred. These feelings are common for people with mental health issues. Noticing these signs early can lead to helpful talks and actions. This can make them feel more connected and supported at work.

By being aware of these signs, we can build a supportive environment. This will encourage open talks about mental health and promote employee well-being.

A wooden mannequin inside a clear jar on a wooden surface.Source: grapix via canva.com


Providing support in the workplace

Practice open communication and availability

Promoting open communication about mental health is essential for fostering a supportive workplace. Normalising these discussions helps reduce stigma and encourages empathy. To achieve this, you can include mental health topics in team meetings. It is also essential to emphasise well-being as a key organisational value. 

Provide training and resources for managers

Investing in training programs for managers is crucial for effectively recognising and addressing mental health issues within the team.

his training helps managers spot signs of mental health issues. It also teaches them to communicate effectively and approach sensitive topics with care.

It also tells them about resources like Employee Assistance Programs (EAPs). These programs help guide employees to suitable support options.

Provide support to colleagues 

Active listening and empathy are powerful tools for supporting colleagues facing mental health challenges. Creating a safe space for expression and validating their feelings helps reduce feelings of isolation and build trust. Encouraging professional help is equally essential; normalise help-seeking behaviour.

Encourage work-life balance

Promoting work-life balance is essential for supporting mental health. Flexible working arrangements can significantly reduce stress, increasing productivity and engagement.

Encouraging regular breaks during the day helps employees recharge. It also sets healthy boundaries for work hours. This creates an environment where everyone feels empowered to prioritise their well-being.

These proactive measures benefit individual employees and contribute to a more positive and productive organisational environment.


The responsibility of employers

Legal implications

As an employer, it would be best to care for your employees' mental health and well-being. 

This includes understanding and complying with relevant laws, such as the Equality Act 2010. Failure to meet your legal responsibilities can result in fines or legal action against your organisation.

Work environment design and resources

A key element of supporting mental health in the workplace is designing a work environment that promotes well-being. 

This includes providing access to natural light, quiet spaces for focus and relaxation, and ergonomic furniture. 

Also, providing training for management and staff on mental health awareness can help a lot. Clear work-life balance policies can also improve the working environment.

Employee support systems

Establishing employee support systems is essential for promoting mental health at work. 

This includes access to an Employee Assistance Program (EAP). The EAP offers confidential counseling and support for employees. It helps those facing personal or work-related problems. 

Encourage staff and line managers to communicate regularly. This helps employees feel supported and understand the help they can get.

Adjustment and inclusion

Meeting the needs of all employees is crucial for a mentally healthy workplace. 

Offer reasonable adjustments for employees with mental health conditions, such as flexible hours, workstation modifications, or providing additional support from colleagues and managers.

Furthermore, it fosters an inclusive workplace culture that values and includes everyone, regardless of their mental health status.

Handling discrimination and harassment

Finally, organisations need to address discrimination and harassment related to mental health actively. 

Develop a clear policy on reporting and handling bullying, harassment, and discrimination, and ensure all employees know the process. 

Train managers and staff on equality and diversity. This will help create a positive mental health culture at work.

By upholding these responsibilities, you will contribute to a healthier and more supportive work environment for all your employees.

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Creating a positive workplace culture

A healthy and positive workplace culture is essential for employee well-being and productivity. 

You can improve workplace mental health awareness by promoting the five steps to wellbeing:

  1. Connect: Encourage strong relationships among colleagues.
  2. Be active: Promote physical activity by offering discounted gym memberships or organising group exercise sessions.
  3. Take notice: Encourage mindfulness and appreciation for the present moment.
  4. Keep learning: Support ongoing learning and development by providing access to training or resources.
  5. Give: Foster a culture of volunteering and giving back to the community.

Implementing a Wellness Action Plan

A Wellness Action Plan (WAP) is a personal tool for mental health support. It helps employees and managers find stress sources. The plan also helps them create strategies to maintain mental well-being. 

A WAP can increase employee engagement, reduce absenteeism, and boost productivity.

To create a WAP, consider guidance from organisations like ACAS and consult with employees to identify their needs. 

Create a plan based on this information. The plan should focus on prevention, early help, and support for employees with mental health issues. Review and update the WAP regularly as needed.

Promoting work safety and occupational health

Ensuring a safe working environment is crucial for both physical and mental health. You must comply with occupational health and safety regulations to minimise the risk of accidents and work-related illnesses. 

In addition, security measures should be in place to protect employees and their personal information.

Promote workplace safety by:

  • Conducting regular risk assessments and addressing hazards.
  • Providing appropriate personal protective equipment (PPE) where necessary.
  • Offering training on safety practices and procedures.
  • Encouraging employees to report incidents or concerns.

Finally, consider offering healthy food options in the workplace to support employee wellbeing. 

Nutritious meals can increase energy levels, improve concentration, and enhance productivity.


Is it time to move on?

Perhaps you have decided that a new job is the best way to prioritise your mental health. 

If that's the case, browse our job listings and find a role that works for you.

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