Airline Customer Support Manager
Bangkok, Thailand
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Job Reference 1243551
Location Bangkok, Thailand
Industry Aerospace
Function Project Services
Job Type Permanent
Date Added June 11, 2024
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Responsibilities:
- Lead and oversee the operations team to execute the business plan to achieve the KPIs relating to HSE, Quality, Delivery, Cost, Productivity to achieve organizational objectives.
- Responsible for the achievement of operational results through effective deployment of resources to achieve KPIs (Lost Time Injury, Total Recordable Injury, Quality, Sales/OP, WIP optimization, expense control, Productivity)
- Effective management of cost, manpower/machine efficiency and utilization, OEE (Overall Equipment Effectiveness), optimized working capital and on-time delivery of plan. That includes collaborating with Supply Chain Manager to ensure on-time delivery & quality in a Lean manner using Policy Deployment for continuous improvement.
- Implement effective Total Productive Maintenance to optimize availability of the equipment.
- Ensure effective implementation of the following processes: Headcount planning, skillset determination, hiring, people development/skills upgrading, business continuity planning and succession planning.
- Minimum an Engineering Degree with minimum over 8years of Operational/ Production Management experience within the Aircraft Component MRO Industry.
- Strong understanding of Aerospace business will be highly sought after.
- Successful delivery track record managing multiple high volume, high mix production line will be advantageous.
- Effective communication skills to interact with internal and external stakeholders across all levels.
- In-depth knowledge of Lean principles tools and improvement techniques coupled with a proven track record of implementing.
- Visible career prospect being part of a business that is currently expanding.
- Plant Manager Prospect.
- Attractive remuneration and comprehensive employee benefits
We are currently recruiting an experienced B2 Licensed Aircraft Engineer to work for an established aviation maintenance specialist, who are looking for an experienced LAME to ensure the airworthiness of aircraft fleet. Pilatus PC-12 Type Rating or small aircrafts type rating is highly preferred.
Location- Perth, WA
Duration- Permanent
Relocation- Interstate relocation package if required (from within Australia only)
Responsibilities
- Identify and correct malfunctioning jet, turboprop and multi-engine aircraft components and systems
- Diagnostic and mechanical duties incl. required disassembly, rework, repair, replacement, reassembly
- Service complex aircraft assemblies, landing gear, air conditioning systems, pressurisation systems, fuel control units, oil pumps, starter / generators, hydraulic and vacuum pumps
- Keep detailed records of all maintenance activities, including inspections, repairs and component replacements
- Conduct routine and non-routine maintenance tasks, including engine overhauls, avionics installations, and structural repairs.
- Observe in-flight operation and troubleshoot any issues for repair
- CASA Part 66 B1 or B2 License
- Type Rating on Pilatus PC-12 aircraft highly advantageous
- Full Australian working rights – must have current Permanent Residency or Citizenship
As a Lead Technical Electrical Engineer, you will be responsible to drive and deliver safe and sustainable ‘fit for purpose’ electrical engineering services for the Resources Portfolio group. You may be working on multiple projects dependent on their size across various Resource clients.
KEY RESPONSIBILITIES
- Deliver discipline specific engineering services that meet the client’s and applicable statutory and regulatory requirements.
- Perform and/or manage discipline specific engineering services such as:
- Prepare/assist and as required oversee the production of engineering calculations, drawings and documentation;
- Ensure all deliverables are checked in accordance with client's checking procedures;
- Attend site visits as required;
- Facilitate and/or contribute to discipline Safety in Design risk assessment for each project;
- Participate in project reviews, HAZIDs/HAZOPs and safety in design workshops;
- Initiate, manage and supervise, engineering assignments with the head office team and Workshare team.
- Prepare engineering estimates for the electrical discipline in response to requests for quotation:
- Scope engineering requirement;
- Detail methodologies and/or engineering tasks in scope and those out of scope;
- Clarify and detail assumptions, exclusions, rely upon information and deliverables list;
- Input into the schedule incorporating a realistic delivery sequence for the discipline with consideration to project milestones; input from other disciplines and receival of rely on information; and
- Ascertaining resources required based on availability.
- In a project lead capacity:
- Manage sequence of engineering tasks at a high level to ensure deliver according to project schedules (including activities by third party contractors).
- Primary interface with customer for discipline-specific engineering issues.
- Ensure technical integrity of the discipline’s deliverables through the implementation of checking and design review activities.
- Provide technical direction, control and supervision for engineering and design on the project.
- Deliver the discipline’s design deliverables within schedule and budget.
- Maintain discipline task and deliverables lists for the project.
- Manage quality and consistency within the discipline.
- Coordinate change control and technical query process within the discipline.
- Manage discipline resources assigned to the project.
- Report progress of discipline deliverables.
- Resolve discipline technical issues.
- Maintain discipline files and follow the client's processes.
- Coordinate design with other disciplines and squad checking deliverables.
- Communicate effectively and regularly with the project stakeholders including the Discipline Team Lead, Workshare team, Client and Project Engineer/Manager on design progress, budget, technical matters, quality, and resource planning.
- Establish relationship and manage packages and/or interfacing with installation contractors, sub-contractors, vendors, site team and client.
- Undertake and/or support engineering design and technical verification of discipline project deliverables by others.
- Proactively seek an understanding of the safety hazards and risks associated with the asset lifecycle of the designed product, plant or structure; be responsible for action and close out where relevant.
- An Australian recognised 4 year Bachelor qualification in Electrical and or Power Engineering.
- Extensive years of experience on resource projects or similar and relevant years of experience working on Australian projects.
- Experience across all phases of engineering projects from order of magnitude, conceptual, feasibility through to detailed design and execution and full understanding of deliverables required.
- Must understand and uphold sustainable engineering through asset lifecycle.
- Must have ability to work across multiple projects.
- Strong technical experience in:
- Brownfield interfaces;
- HV and LV systems;
- AC and DC systems;
- Power distribution;
- Electrical calculations required for design;
- Power system studies (inc. load flow, fault level voltage and motor starting analysis) and protection coordination;
- Earthing, arc flash and lightning studies and design;
- Creation of design drawings such as SLDs, schematics, terminations, schedules, layouts;
- Site experience such as scoping solutions, condition assessments, construction and commissioning;
- Very good understanding of constructability, maintainability and operability aspects;
- Equipment inspections, witnessing FATs, SATs;
- Preparing ITPs, MTOs, datasheets, specifications, construction methodologies, philosophy documents, procurement and construction scope of works;
- Input into electrical estimates and execution schedules for FID; and
- Control system interfacing and instrumentation Shutdown planning.
- Highly effective organisational skills is a must including the ability to plan, set goals, prioritise, set accountabilities, manage schedule and budget.
- Highly effective verbal and written communication skills is a must including the ability to convey information and ideas to individuals and groups and effective technical document writing and grammar skills.
We highly welcome applicants who closely align with our requirements but may not meet all criteria to apply, as we value diverse perspectives and recognize the potential for growth and development within our dynamic team.
REASONS TO EXPLORE THIS OPPORTUNITY
- Exposure to a growing industry, be the pioneer within the engineering space
- The opportunity and support to develop your career globally.
- Be part of a culture that embraces diversity, creativity and that inspires you to collaborate & be your best.
- You get to employ innovation solutions that contribute to accelerated growth.
Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to our clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients.
With over 1000 employees and 9,000+ contractors operating in over 130 countries, our geographical reach and pool of talent available is unmatched in the industry and the level of experience, exposure and expertise that the organization has is unparalleled.
If you would like to be considered for the position, please apply directly to this advertisement or send your application via email to waikeong.lau@airswift.com with your updated CV/ resume & contact details.