Job Title: Line Manager Advisory Senior Specialist
Type: 12 Month Contract
Key Responsibilities:
- Ensure reliable, compliant, and secure People & Culture (P&C) operations.
- Act as the first point of contact for Line Managers on people-related queries.
- Provide expert advice on HR policies, processes, and approvals.
- Coach and support managers in goal setting, performance reviews, and pay processes.
- Resolve employee relations (ER) cases and promote inclusive people practices.
- Encourage use of self-service tools; manage and close tickets via Salesforce.
- Maintain accurate data across P&C systems (e.g., updating org structures, allowances).
- Collaborate across P&C teams to drive efficiencies and adopt best practices.
- Stay updated on policies, business strategy, labor laws, and local practices.
- Identify and escalate opportunities for service improvement.
Requirements (Depending on Level):
- Level 3 / J (Entry-Level: <3 years experience):
- Developing HR knowledge and coaching skills.
- Some experience in ER, case management, and HR practices.
- Works under guidance; early-career or trainee-level.
- Level 4 / I (Mid-Level: 3–5 years experience):
- Strong HR expertise across multiple areas.
- Experienced in ER, talent management, and organizational change.
- Familiar with labor laws and matrixed environments.
- Able to coach others and provide professional guidance.
Level 5 (Senior-Level):
- Subject matter expert in HR, policies, and the business area.
- Works independently with minimal supervision.
- Skilled in CRM systems, Microsoft Office, and analytics tools.
Location:
Kuala Lumpur, Malaysia