What You Will Do
- Participate in the delivery of projects within the MRM Systems portfolio, ensuring scope, business requirements, testing, and quality deliver intended business outcomes.
- Partner and coordinate with vendor partners and internal teams to ensure timely delivery of project milestones.
- Document and provide input to solutions/project estimates for business-specific solutions.
- Support activities including engagement in cross-functional program teams, internal and external technical partners, vendors, and consultants.
- Provide front-line application support to Enterprise Commodity, Risk, and Settlement clients in their day-to-day usage of systems.
- Support ongoing analysis to modernize and simplify the MRM applications and technology portfolio.
- Communicate with business clients regarding MRM systems availability, functionality, and processes. Liaise with IT service providers (e.g., AMS, Database Administrators, Storage, Networking) to assist in implementing programmed solutions.
- Provide analysis, support, and coordination to meet user needs across the enterprise to maximize MRM Systems effectiveness.
- Proactively identify potential areas of improvement or opportunities and recommend to management.
- Utilize technical knowledge and demonstrate application capabilities to support the suite of ETRM systems.
Who You Are
- 5–7 years of progressive experience in IT processes, business management, and/or project management.
- Experience supporting Commodity Marketing, Risk Management, and Settlement functions preferred.
- Previous experience as a Business Analyst, with ability to quickly comprehend business requirements and provide comprehensive recommendations influencing project outcomes.
- Strong aptitude and communication skills, with ability to lead and act independently.
- Proven interpersonal, communication, negotiation, influence, and leadership skills.
- Demonstrated ability to be innovative, initiate, facilitate, and lead change.
- Working knowledge of Openlink Endur/Findur preferred; experience with Allegro, Eka, or Right Angle is an asset.