Job Title: IT Change Manager
Duration: April 4, 2026 – December 31, 2026 (extensions possible)
Workload: Full time hours
Setup: Freelance (Daily Rate / Limited Company / Umbrella / Sole Trader)
Location: Brussels — 4 days onsite + 1 day remote
The client is seeking an experienced IT Change Manager who can drive structured, secure, and efficient change processes across a complex IT environment.
Key Responsibilities:
- Execute risk management activities — identifying risks, assessing impact, defining mitigation strategies, and reporting insights.
- Support requirements definition using standard elicitation and documentation techniques.
- Establish and operate configuration management processes for Configuration Items (CIs), ensuring secure classification, auditing, and accuracy.
- Manage change control end?to?end: assess, analyse, document, implement, and track change requests.
- Maintain and configure change management and automation tools to support lifecycle reporting and governance.
- Apply Software Development Life Cycle and System Development Life Cycle concepts to guide change implementation.
- Execute routine IT service changes, producing schedules and time estimates.
- Perform data analysis to assess change impact, track KPIs, and support evidence?based decisions (Power BI/Tableau affinity valued).
Must?Have Skills:
- Bachelor’s degree + 2 years experience in IT change management.
- Minimum 2 years managing change requests through full lifecycle.
- ITIL certification.
- Strong analytical skills, excellent communication, stakeholder influence experience.
- Experience training end?users on new systems or processes.
- NATO country citizenship + NATO Secret or UK Security Check clearance.
- Fluent in English.