Qualifications & Experience
:
Education: Higher technical
Work Experience:
Must have at least 3 years’ experience in a similar role
Knowledge of Languages: Azerbaijani (fluent), English (fluent)
Other skills/Certificates
Help Desk function Basic
knowledge of Microsoft Active Directory
flexibility to work in office, remote base facilities and offshore
Responsibilities:
- Guarantee day to day technical support and administration of the technology infrastructure to support the Company ICT requirements.
- Maintains and repairs hardware, software and service applications;
- Effectively maintains customer hardware/software;
- Responsible for delivering timely and effective repairs to ensure optimal system performance and superior customer satisfaction.
- Identify software and hardware problems and repair;
- Perform regular maintenance on hardware and software components;
- Install cables and configures hardware and software;
- Document system addresses and configurations;
- Run diagnostic programs or use test equipment to locate source of problems;
- Communicate effectively with end users and customer management;
- Maintain security and functionality through application of program temporary fixes;
- Fully adhere, at all times and irrespective of the workplace, to Company Health, Safety, Environmental and Quality (HSEQ) policies, procedures and requirements.
- Perform other related duties as assigned by Superior