L2 Production Support ( 1 Position) :
About the Role
seeking an experienced Java Developer with L3 Production Support experience to support critical banking applications to join our dynamic team in Kuala Lumpur. The ideal candidate should have hands-on technical role requiring a solid foundation in Java, Microservices, Shell Scripting, and basic PL/SQL, with the ability to investigate and resolve live production issues in a Linux-based environment.
Responsibilities
- Design, develop, and maintain high-performance applications using Java and Spring Boot for enterprise-level solutions.
- Write efficient, scalable, and maintainable code, ensuring that applications run optimally, leveraging Spring Boot and Java 8+ features.
- Provide Level 3 support for Java-based applications in the banking production environment.
- Develop optimized PL/SQL queries, procedures, and functions to interface with Oracle databases.
- Write Shell Scripts for automating system tasks and deployments in a Linux environment.
- Analyze and resolve production issues with minimal downtime.
- Perform code-level debugging and apply minor fixes or enhancements.
- Work on incident tickets, participate in root cause analysis, and track resolution.
- Develop automation scripts using Shell scripting for logs, restarts, or health checks.
- Perform log monitoring, system checks, and collaborate with infrastructure teams.
- Communicate status, risks, and updates to stakeholders and business teams.
- Support weekend/on-call activities during releases or critical outages.
- Document code, configurations, and procedures for development processes, system integration, and debugging.
Qualification and Required Skills
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- 8+ years of extensive knowledge of Java and Spring Boot with a strong understanding of microservices architecture.
- Experience with basic PL/SQL, writing queries, stored procedures, and performance tuning in Oracle.
- Hands-on experience with Shell Scripting and automation in a Linux environment.
- Exposure to Linux environments.
- Experience in the Banking or Financial Services sector.
- Prior exposure to incident management and post-mortem reporting.
- Familiarity with tools like JIRA, ServiceNow, or ELK.
- Strong analytical and debugging skills.
- Ability to work under pressure and with multiple stakeholders.