Relocation Coordinator (Part-Time)
Working Hours: 3 days per week
Location: Milan, Italy
Start date: ASAP
Duration: approx 3-6 months
Position Overview
This position provides technical operational and administrative support to the Relocation Manager, facilitating the smooth execution of international mobility services for employees relocating to, from, or within Italy. The role assists with managing day-to-day relocation workflows, vendor interfacing, documentation, and employee communication to ensure efficient delivery and compliance with corporate procedures.
Key Responsibilities
Operational Coordination & Program Support
- Assist the Relocation Manager in the planning and implementation of relocation programs.
- Prepare case files, reports, and status updates for ongoing mobility cases.
- Support with interpretation of relocation policies, preparation of cost estimates, and assignment documentation.
Case Management & Employee Communication
- Coordinate individual activities including home search, temporary housing, orientation, settling-in, and school search services.
- Maintain routine communication with relocated employees to ensure satisfaction and service quality.
- Escalate complex issues to the Relocation Manager and assist in implementing solutions.
Immigration & Administrative Support
- Organize and track immigration steps such as visa documentation, work permit procedures, local municipal registrations, and Codice Fiscale.
- Prepare and maintain required documentation for compliance purposes.
- Assist in Permesso di Soggiorno processes under guidance.
Vendor & Partner Management
- Coordinate with real estate agents, relocation partners, moving companies, and other external providers.
- Schedule services and monitor vendor performance, reporting issues to management.
- Support property viewings, lease preparation, move-in/out inspections, and utility setup.
Administration & Reporting
- Maintain accurate records in internal systems for relocation casework.
- Track timelines, budgets, and milestones of service delivery.
- Assist in preparing monthly reports and reviews related to invoicing and service outcomes.
Qualifications & Experience
- Experience in relocation services, HR support, mobility coordination, or customer service.
- Strong command of Italian administrative processes.
- Fluency in Italian and English with proven organizational skills and attention to technical detail.
Key Competencies
- Teamwork and collaboration in international/technical environments.
- Empathy, cultural awareness, and customer-service orientation.
- Problem-solving, proactivity, discretion, and professionalism with technical follow-through.
About Airswift
Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to our clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients. With over 1000 employees and 9,000 contractors operating in over 60 countries, our geographical reach and pool of talent available is unmatched in the industry and the level of experience, exposure, and expertise that the organization has is unparalleled. If you would like to be considered for this role and would like further details, please apply now!
#LI-KR1