Airswift is seeking SAP CRM Solution Tech Lead (Salesforce Solution Architect) for an initial 12 months to support a major client.
Location: Remote
Contract Duration: 12 months with the possibility of extension
Schedule: 5/40
The Salesforce Solution Architect is responsible for defining, governing, and validating end-to-end Salesforce architecture across Sales, Service, CLM, and integrated business processes. Acting as the organization’s architectural authority, this role partners closely with system integrators, product owners, technical leads, data teams, and business stakeholders to ensure scalable, secure, and future
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proof design aligned with the company’s roadmap and Salesforce best practices.Key Responsibilities
:1. Architecture Ownership & Standards
Design and validate a scalable, efficient, and sustainable Salesforce architecture for multi-cloud implementations.
Evaluate proposed solutions for maintainability, extensibility, and long-term viability.
Align all architectural decisions with the Salesforce product roadmap, enterprise architecture principles, and internal standards.
Define configuration standards, design patterns, and guardrails for functional and technical teams.
2. Cross Functional Solution Design
Review and approve functional designs across workstreams (Sales, Service, CLM, Integration, Data, RFP, etc.).
Translate business strategies and requirements into holistic Salesforce solutions that balance user experience, performance, and compliance.
Ensure alignment between technical teams, functional SMEs, and business owners to deliver solutions on schedule.
3. Integration & Data Architecture Collaboration
Partner with the Integration Lead to design robust integration architecture with SAP, Agiloft, Workday, and other enterprise platforms.
Validate data flows, API usage, middleware strategy, and integration patterns.
Support data strategy activities, including data migration, mapping, and cleansing (in collaboration with Data Lead and SI).
4. Governance, Quality, & Technical Leadership
Provide architectural oversight throughout discovery, design, build, testing, and cutover phases.
Review solution designs to ensure adherence to best practices, security frameworks, and change control processes.
Support DevOps alignment, including environment strategy, release sequencing, and deployment governance.
Guide the development and configuration teams toward “stay out-of-the-box” principles when possible.
5. Stakeholder & Vendor Engagement
Act as the client’s architectural counterpart to the System Integrator’s solution architect.
Participate in workshops, design reviews, RFP evaluations, and architecture decision records.
Communicate architectural risks, tradeoffs, and recommendations to program leadership and executive stakeholders.
Required Skills & Experience
Technical Expertise
7+ years architecting solutions on Salesforce (Sales Cloud required; Service, Experience, CLM a plus).
Strong knowledge of Salesforce data model, metadata architecture, integration options, API limits, and platform constraints.
Experience with multi cloud architectures and large-scale enterprise environments.
Familiarity with integration platforms, middleware patterns, and enterprise data flows.
Functional & Program Skills:
Ability to interpret global business processes and translate them into future state designs.
Experience working with a System Integrator and managing design alignment from the client side.
Strong understanding of governance, DevOps, environments, and release management.
Soft Skills:
Exceptional communication and executive level presentation abilities.
Strong influencing skills across technical and non technical teams.
Ability to balance strategic architecture with practical delivery constraints.
Preferred Qualifications
Salesforce certifications (e.g., Application Architect, System Architect, CTA, Sales & Service Cloud Consultant).
Experience with CLM solutions such as Agiloft or similar technology.
Background supporting global, multi region Salesforce deployments.