Credit Control Manager
We are seeking a Credit Control Manager to lead receivables, collections, and credit risk within a fast-paced logistics environment. This role is key to driving cash flow, minimizing bad debt, and supporting commercial growth while managing customer credit exposure across shipping, freight, and supply chain operations. Role is based in Selangor.
Key Responsibilities
AR & Working Capital: Improve collections, reduce DSO, and manage AR ageing
Overdues & Bad Debt: Drive recovery of aged receivables (>90/120 days) and minimize write-offs
Credit Risk: Assess customer creditworthiness and set limits/terms
Policy & Controls: Strengthen credit policies, SOPs, and compliance
Team Leadership: Lead collections team and partner with operations & sales
Disputes & Escalations: Resolve billing and operational disputes impacting collections
Reporting: Deliver insights on AR, risk exposure, and collection performance
Systems: Leverage ERP tools (SAP, CargoWise1) for monitoring and improvements
Requirements
Degree in Accounting/Finance or equivalent
More than 8 years’ experience in credit control / AR (logistics industry preferred)
3+ years managing teams
Strong stakeholder management and commercial acumen
Experience with CargoWise1 and SAP preferred