Airswift is currently looking for Customer Services Representative to work with our client an Oil and Gas EPC Company.
Job Title: Customer Service Representative (Junior)
Starting: March 2026
Duration: Until 20/11/2026 EXTENDABLE CONTRACT
Workload: 37h / Week
Location: Aubervilliers, France (4 days onsite, 1 day remote after training)
The client is seeking a junior Customer Service Representative to support customer portfolio management and administrative operations across internal systems.
Key Responsibilities:
Manage a portfolio of small business and local customers
Handle orders and enquiries via phone, email, and internal tools
Create customer accounts via internal systems
Process simple disputes in SAP
Manage generic mailboxes (Outlook & Oracle)
Prepare and send customer quotes
Support order issue resolution and price verification
Excellent written and spoken French
Previous customer service or administrative experience
Strong organisational skills and attention to detail
Good communication and listening skills
Team?oriented mindset
Proficiency with SAP, Oracle, and Microsoft Office
Experience managing high?volume inboxes
B2B customer service experience
Knowledge of order?to?cash or logistics workflows
Let me know if you have questions.
Systems :
SAP, Oracle, Microsoft Outlook – Word – Excel, etc
Excellent command of French language, written and spoken
Skills required:
- Previous experience in a similar role, customer service skills
- Able to organise workload, able to prioritise.
- Initiative.
- Attention to detail.
- A ‘people person’, good listening skills, willingness to help customers.
- Teamwork.