Field Operator – Water Operations
Position Overview
The Field Operator – Water Operations is responsible for monitoring, operating, and supporting water treatment, salt water disposal, and distribution systems through remote and field coordination. This role ensures safe, efficient, and compliant water operations by leveraging SCADA systems, operational data, and effective communication with field personnel.
Key Responsibilities
System Monitoring
- Monitor water treatment facilities, salt water disposal systems, and distribution networks using SCADA systems
- Track and analyze flow rates, pressure levels, reservoir levels, and system performance
- Identify abnormal conditions and respond proactively to system alarms
Remote Operations
- Adjust pumps, valves, inlets, and related equipment remotely to maintain optimal system performance
- Respond promptly to alarms and initiate corrective actions
- Support troubleshooting efforts during system disruptions or failures
Coordination & Field Support
- Communicate clearly with field operators to coordinate maintenance, repairs, and emergency response
- Dispatch I&E technicians, electrical crews, and field personnel for on-site troubleshooting when remote resolution is not feasible
- Provide operational guidance to field teams as needed
Data Management & Reporting
- Record operational data, incidents, and maintenance activities accurately in logs and reports
- Generate daily, weekly, and monthly operational performance reports
- Maintain clear documentation of system changes and events
Compliance & Safety
- Ensure operations comply with applicable regulatory requirements related to water quality and safety
- Follow established emergency response protocols during system failures, spills, or contamination events
- Promote a strong safety culture and report potential risks or hazards
Continuous Improvement
- Participate in ongoing training, system upgrades, and process reviews
- Identify and recommend opportunities for improved efficiency, reliability, and operational performance
Skills & Qualifications
Technical Knowledge
- Understanding of water treatment processes and water distribution systems
- Familiarity with SCADA systems for remote monitoring and control
- Basic electrical and mechanical knowledge related to pumps, valves, and instrumentation
Computer & Software Skills
- Proficiency in SCADA platforms and data logging systems
- Ability to interpret system alarms and conduct remote troubleshooting
- Working knowledge of Microsoft Office Suite for reporting and documentation
Analytical & Problem-Solving Skills
- Ability to analyze operational data and identify trends, irregularities, or equipment issues
- Strong decision-making skills, particularly under pressure during system failures or emergencies
Communication Skills
- Clear verbal and written communication for coordination with field operators, technicians, and leadership
- Ability to document incidents, operational changes, and corrective actions accurately
Work Environment
- Combination of control room monitoring and coordination with field-based teams
- May require shift work, on-call availability, or response during emergency situations