Job Title: IT System Administrator
Type: Contract
Duration: 12 Months
Location: Bedok, Singapore
Work Hours: Mon – Fri (830am to 530pm)
Responsibilities:
- Knowledge of administering Windows Server 2012 and above
- Knowledge of maintaining and troubleshooting Laptop / Desktops with client OS windows 7 and above.
- Knowledge of handling basic network configuration related activities – Stacking Cisco Switches, configuring network ports for VLAN, troubleshooting client related network issues.
- Knowledge of troubleshooting infrastructure hardware such Servers, Network equipment, UPS, etc.
- Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations
- Create, manage, and maintain documentation related to the managed systems and operation
- Housekeeping of servers, knowledge of ROBOCOPY related tools.
- Knowledge of Office365 / Teams.
- Support all installation activities with complete documentation
- Update the Infrastructure team lead on the project progress and status.
- Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.
- Identify, isolate, resolve, escalate and close incident/problem ticket According to ITSM Incident/Problem Management Process.
- Work with principal hardware or software vendors to resolve problems and implement new technologies.
- Perform daily system health check
Requirements:
- Bachelor’s Degree in a Information Technology or similar studies with at least 3-5 years relevant experience in IT Network, desktop and server support.
- Preferably candidate proficient in office network, Windows server and user support role
- Able to communicate ideas effectively.
- Able to work under pressure and must be results-oriented.
- Analytical and meticulous in his work.
- Able to work independently and multi-task.
- Good working attitude
- Good interpersonal skills and able to work as part of a team
- Demonstrate initiative
Recruiter-in-charge:
Name: Rodney Chong
Email: rodney.chong@airswift.com