Job Overview
The PRO & Administration Coordinator is responsible for managing government relations and supporting HR administrative operations to ensure compliance with local regulations and smooth employee-related processes. The role acts as the primary liaison with relevant authorities for immigration, labour, and statutory requirements while maintaining accurate employee records and coordinating HR activities. This position plays a key role in ensuring timely processing of documentation and supporting the overall efficiency of HR operations.
Key Responsibilities:
Government Relations & Compliance
- Act as the primary point of contact with government authorities including immigration, labour, and municipality departments.
- Ensure timely processing and renewal of visas, work permits, residency, and other statutory requirements.
- Maintain compliance with all applicable labour and immigration laws and regulations.
- Build and maintain effective relationships with external authorities and stakeholders.
Immigration & Labour Process Management
- Handle end-to-end employee visa and work permit processes, including applications, renewals, and cancellations.
- Monitor validity of employee documents and ensure timely updates.
- Maintain accurate records of all statutory and employee documentation.
- Stay updated on regulatory changes and ensure proper implementation.
HR Administration & Coordination
- Maintain and update employee records, documentation, and personnel files.
- Support onboarding processes, including documentation and coordination with new hires.
- Assist with recruitment coordination and administrative HR processes.
- Prepare routine HR reports and support manpower tracking and updates.
General Administration & Support
- Provide administrative support across HR functions as required.
- Support employee engagement initiatives and internal activities.
- Assist with ICV and compliance-related administrative tasks.
- Ensure proper filing, record keeping, and documentation accuracy.
Key Requirements:
Education & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3–6 years of experience in PRO (government relations), HR administration, or a similar role.
- Prior experience in Oman or GCC is highly preferred.
Technical Skills
- Strong knowledge of visa, immigration, and labour processes.
- Proficiency in Microsoft Office and administrative systems.
- Familiarity with government portals and documentation procedures.
Communication & Language
- Good verbal and written communication skills in Arabic and English.
- Ability to interact effectively with government officials and internal stakeholders.
Core Competencies
- Strong organizational and coordination skills
- Attention to detail and accuracy in documentation
- Ability to manage multiple tasks and meet deadlines
- High level of confidentiality and professionalism
- Reliable, proactive, and adaptable