Airswift is partnering with a key Oil & Gas client to find a
Resource Assistant
to work on a
6-month contract
with high possibility of extension, on a
M-F schedule
in
Nisku, AB
. You'll play a critical role in supporting Artificial Lift operations by acting as the primary inside sales and execution interface between Sales, TLM, Product Service Delivery (PSD), Planning, and Supply Chain. This role is highly operational, customer focused, and execution driven, with responsibility for managing inquiries, confirming material availability, coordinating orders, and executing inter location material transfers to support revenue delivery.
Resource Assistants work in a fast paced environment where accuracy, responsiveness, and cross functional coordination are essential.
Tasks and Responsibilities
• Act as the primary first point of contact for Sales and Technical teams for equipment inquiries, availability checks, and order feasibility.
• Review customer inquiries and translate requirements into internal material and build assessments.
• Confirm inventory availability, lead times, and build paths in coordination with Planning, Procurement, and PSD.
• Provide timely, accurate responses to Sales to support quoting, order placement, and customer commitments.
• Support active orders through fulfilment, proactively identifying and communicating risks, delays, or alternative solutions
• Monitor stock levels and reservations to ensure material is available for confirmed and upcoming orders.
• Identify shortages, excesses, or conflicts arising from reservations, transfers, or re work activities.
• Support inventory optimization by enabling reuse, re deployment, or substitution where appropriate and approved.
• Own execution of all inter location material transfers (FMT in / FMT out) from the Nisku facility to other company's locations.
• Coordinate closely with the warehouse and Import/Export teams to ensure accurate documentation, compliance, and timely shipment.
• Ensure critical transfers are clearly flagged and aligned with revenue or operational priorities.
• Track and follow up on transfers to completion, maintaining visibility for stakeholders.
operational support during peak periods, month end, and defined on call coverage windows.
• Support urgent customer and field requests outside standard hours as required to protect service quality and revenue.
• Maintain continuity of operations during holidays and high activity periods.
• Execute all activities in accordance with the company's policies and processes, using SAP and other enterprise systems as the system of record.
• Ensure data accuracy in material movements, orders, and reservations.
• Maintain a clear audit trail for material decisions, transfers, and inventory changes.
Required Skills & Attributes
• Strong understanding of inside sales, supply chain execution, and material coordination in an operations environment.
• Ability to manage multiple competing priorities with a high level of accuracy and urgency.
• Strong communication skills, with confidence working across Sales, Engineering/TLM, Operations, Warehouse, and Logistics teams.
• Detail oriented, proactive, and comfortable identifying risks and proposing solutions.
• Working knowledge of SAP and material planning concepts is preferred.
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