This opportunity sits within a legal services environment supporting investigation-related work through legal analysis, matter management, governance, reporting, and process improvement. The role focuses on reviewing allegations and case information, coordinating investigation workflows, maintaining accurate records, and supporting reporting activities using tools such as EthicsPoint, Power BI, SharePoint, and Microsoft 365. This position offers the chance to contribute to sensitive, high-impact work while helping improve investigation analysis, reporting, and workflow efficiency through approved technology, AI-enabled tools, automation, and analytics.
Required Education:
- Bachelor’s degree, paralegal certificate, law degree, or equivalent
Required Experience:
- Professional experience involving confidential or sensitive matters, case management, or comparable work
- Experience analyzing and communicating legal and investigation-related issues across broad functional and organizational lines
- Experience managing varied deadlines, competing priorities, and sensitive matters while maintaining high-quality work
Required Skills:
- Strong organizational, analytical, proofreading, editing, research, and matter-management skills
- Strong oral and written communication skills with the ability to collaborate effectively across functions and organizational levels
- Ability to review and analyze reports, allegations, supporting documentation, and related case information against established investigation processes
- Ability to track matters from intake through closure and maintain accurate, complete, and timely records in approved systems and repositories
- Ability to monitor investigation status, deadlines, aging matters, follow-up requirements, and outstanding actions
- Ability to prepare clear, concise, fact-based communications and objective summaries for review by authorized stakeholders
- Demonstrated discretion, integrity, and sound judgment in handling highly confidential, privileged, personal, and business-sensitive information
- Digital fluency, including proficiency with Microsoft 365 and the ability to learn and use new technologies and approved AI-enabled tools effectively
- Ability to multitask, prioritize work assignments, and recommend opportunities to simplify, standardize, automate, or eliminate repetitive and non-value-added activities
Preferred Qualifications:
- Experience with investigation, reporting, analytics, or collaboration technologies such as EthicsPoint/NAVEX, Power BI, SharePoint, Microsoft 365, or comparable tools
- Experience applying AI, automation, analytics, or process improvement solutions