SERVICE DELIVERY MANAGER – FIBER & NETWORK CONNECTIVITY
Location:
Stavanger, Norway
Contract Duration:
Initial 4 months (with potential extension and long-term opportunities)
Job Status:
Full-Time
Start Date:
October
Account Manager:
Anthony Hughes
Role Overview
We are seeking a Service Delivery Manager to support the implementation and delivery of high-capacity fiber and network connectivity projects.
This is a customer-facing role responsible for managing connectivity projects from implementation through to delivery, ensuring services are delivered on time and customers remain informed throughout the project lifecycle.
Working closely with customers, technical teams, data centres, and external contractors, you will coordinate the successful delivery of fiber, optical, and network services within a hands-on and technically focused environment.
Responsibilities
Manage the implementation and delivery of customer connectivity projects
Coordinate the delivery of fiber, optical, and network services, including high-capacity connectivity solutions
Act as the primary point of contact for customers throughout project delivery
Manage customer expectations and provide regular project updates and reporting
Coordinate activities between contractors, technical teams, and data centre personnel
Support the installation and coordination of equipment within data centre environments
Monitor project schedules and ensure services are delivered in accordance with agreed timelines
Identify and resolve issues that may impact project delivery
Work closely with internal technical specialists to ensure customer requirements are met
Support multiple concurrent projects within a fast-paced delivery environment
Requirements
Experience within telecommunications, fiber, networking, optical transport, or connectivity environments
Previous experience in Service Delivery, Technical Project Management, Network Delivery, or Implementation roles
Strong understanding of fiber and optical network technologies
Experience coordinating technical projects involving customers, suppliers, and contractors
Excellent stakeholder management and customer-facing communication skills
Ability to communicate technical concepts clearly to both technical and non-technical audiences
Strong organisational and project coordination skills
Experience supporting 100G/400G connectivity, optical transmission, carrier networks, fiber infrastructure, or data centres is highly desirable
Approximately 3–5 years' experience in a similar role, although other levels of experience will be considered
Fluent English required
Norwegian language skills are strongly preferred
The Next Step
This is an excellent opportunity to join a growing organisation operating at the heart of Europe's digital infrastructure, supporting the connectivity networks that enable cloud services, data centres, AI, and digital transformation initiatives. If you have a background in telecommunications, fiber networks, or service delivery and are looking for your next challenge, please apply or contact the recruitment partner for further information.