Global Engineering and Consulting Leader

73%

of talent recruited by Airswift

92%

Contractor satisfaction

250+

Workers seamlessly transitioned

Suppliers managed and consolidated to 18

90%

Hiring manager satisfaction score

43%

Recruitment rate vs. 23% historically

450

Workers on average managed on MSP contract

Overview

Project: Managed Service Provider Solution
Sector: Energy
Location(s): Global

Services Provided

Hybrid Managed Service Provider (MSP)
Onsite Workforce Support
Strategic Talent Acquisition
Vendor & Supplier Management
Vendor Management System (VMS)
Contractor Administration & Compliance

Background

Our client is a global engineering and consulting leader, delivering sustainable solutions in energy, chemicals, and resources across more than 45 countries. With a highly technical workforce of over 50,000 professionals, our client's operations in the UK and US are critical hubs for project delivery, requiring agile, scalable access to high-quality contingent and permanent talent.

Challenge

Our client faced key challenges impacting workforce efficiency and operational responsiveness that posed risks to project delivery timelines, cost control, and long-term workforce scalability:

Overloaded Internal Talent Teams: Internal recruitment capacity was stretched, leading to delays in fulfilling project-critical roles.
Inconsistent Supplier Management: A broad and fragmented vendor base created inefficiencies and inconsistent service levels.
Lengthy Hiring Timelines: Delayed sourcing and onboarding slowed project mobilisations.
Limited Workforce Visibility: The client lacked consolidated data on contingent workforce composition, cost, and performance metrics.

Airswift Solution

The client partnered with Airswift to implement a comprehensive hybrid Managed Service Provider (MSP) solution that centralised and streamlined workforce management across the UK and US. Airswift’s dedicated on-site MSP team optimised hiring processes, standardised fee structures, rationalised suppliers, and introduced robust supplier performance management, delivering faster hires, improved compliance, and enhanced visibility into workforce metrics.

This approach relieved pressure on internal teams while enhancing speed, visibility, and compliance, and quickly evolved into a strategic workforce delivery platform.

All services were delivered under a unified delivery framework, ensuring streamlined operations, accountability, and scalability across all functions.

Airswift provided

Onsite Support

Dedicated onsite teams provide end-to-end workforce support, including an MSP Manager, Recruitment Specialists, MSP Administrator, and Back-Office & Payroll personnel, ensuring seamless day-to-day operations and stakeholder engagement.

Talent Acquisition

A strategic sourcing approach was implemented to enhance the client's market competitiveness. This includes direct sourcing of high-quality talent, reducing time-to-fill and lowering reliance on third-party suppliers.

Managed Services

Comprehensive contractor management services improved operational efficiency, ensure compliance with evolving regulations, and deliver stability amid market fluctuations.

Vendor Management System (VMS)

A streamlined VMS was deployed to manage the full contractor lifecycle, from requisition and onboarding to timesheet management and offboarding, enhancing process visibility and control.

Results

The MSP solution has enabled our client to streamline its workforce strategy, reduce administrative burdens, and respond more rapidly to evolving project needs. With a data-driven approach and integrated support from Airswift, our client has gained greater visibility and control over its contingent workforce while improving contractor satisfaction and compliance.

This strategic partnership continues to support our client's operational agility and long-term growth by providing a scalable, efficient workforce model that aligns with global goals and meets evolving project demands, while maintaining excellence in delivery.

Airswift has a team of specialist recruiters which have been pivotal in providing high quality talent throughout our operations in Papua New Guinea. The team at Airswift have shown themselves to be an ethical, reliable and responsible partner continuously adding value in every situation.

We have been partnering with Airswift for our workforce solutions service and we are very satisfied with their dedications and efficiency.

In over 6+ years of dealing with Airswift, the quality of service has always been of a high level. The team are always very responsive and my dealings. They are open, honest very approachable. There have been times when the candidate market hasn’t returned the ‘right’ candidate and this honesty has been appreciated by AEMO. Additionally, I have never experienced a ‘pushy’ style from the Airswift team.

The professionalism of Airswift's staff has earned our high trust. Their strict compliance with procedures gives us confidence that they will consistently do the right thing.

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